Terry Zheng

Terry has led business development at Enrich Lab for the past 7 years. His role covers the early stages of a client relationship — from first contact through sample development — before handing the project to Enrich Lab's order fulfillment team for production and delivery. Much of the work is translation: turning a brand's requirements into something the formulation team can act on, and knowing which internal team to route a question to when something doesn't go as planned. He communicates directly with international clients in English, including weekly video calls, so there's no gap between what a brand needs and what the production team hears.

Before Enrich Lab, Terry managed distributor networks for Galanz in the domestic market. He then spent four years in B2B sales at Dell, working with small and mid-sized enterprise clients in Hong Kong on IT product lines. He holds a bachelor's degree in Electronic and Information Engineering from Shandong University of Science and Technology.

This background shaped how he works now: clear communication, direct answers, and staying closely involved through development so nothing gets lost in the handoff.